Shipping policy
Shipping Policy
Last Updated: 13/02/2025
1. Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
We offer reliable and affordable shipping options:
Standard Shipping: Estimated 5–7 business days (varies by destination)
Expedited Shipping: Estimated 2–3 business days (varies by destination)
International Shipping: Estimated 7–21 business days (varies by destination)
Delivery times are estimates and may vary due to carrier delays.
3. Shipping Rates
Free standard shipping on all orders.
Shipping costs are calculated at checkout based on the item’s weight and destination.
Expedited shipping is available at an additional cost.
4. Tracking Information
A tracking number will be provided once your order ships.
You can track your package through Carrier’s Website or eBay’s tracking system.
5. International Shipping
We ship to most countries worldwide.
Buyers are responsible for any customs duties, taxes, or import fees charged by their country.
6. Lost, Delayed, or Damaged Shipments
If your package is delayed or lost, please contact the shipping carrier first.
If the issue is unresolved, reach out to us, and we’ll assist you in finding a solution.
If an item arrives damaged, please send us photos within 48 hours of delivery for assistance.
7. Returns & Exchanges
We accept returns within 14 days of delivery.
Items must be unused, in original packaging, and in resellable condition.
Buyers are responsible for return shipping unless the return is due to our error.
8. Contact Us
For any questions, feel free to message us via eBay or email us at infovmthemodel@gmail.com.